Terms of service

Last Updated: August 27, 2026

Welcome to Loorun. These Terms of Service set out the rules and regulations for the use of our website www.loorun.com. By accessing and using this website, you accept these terms and conditions in full. Do not continue to use Loorun’s website if you do not accept all of the terms and conditions stated on this page. For additional information, please review our Return & Refund Policy and Privacy Policy.

1. General Information

This website is operated by Loorun. Throughout the site, the terms “we”, “us” and “our” refer to Loorun.

2. Eligibility

You must be at least 18 years of age to use this website and place orders. By placing an order, you represent and warrant that you are 18 years old or older and have the legal capacity to enter into a binding contract.

3. Products & Pricing

All product descriptions, images and prices shown on our website are subject to change without prior notice. We reserve the right to discontinue any product at any time. Prices are displayed in EUR and include applicable tax unless otherwise specified.

We take every effort to display the colours and features of our products accurately, but we cannot guarantee that your computer monitor’s display of any colour will be accurate.

4. Orders & Payment

When you place an order, you agree to provide valid, complete and accurate billing and shipping information. We reserve the right to refuse or cancel your order for any reason, including suspected fraud, stock shortages or pricing errors.

Payment must be completed at the time of checkout. Ownership of products will pass to you only once full payment has been received by us.

5. Shipping & Delivery

Delivery times are estimated and not guaranteed. Risk of loss and damage to products passes to you once the carrier receives your parcel. Please refer to our Shipping Policy for full delivery details.

6. Intellectual Property Rights

All content on this website including text, graphics, logos, product images is the intellectual property of Loorun. You may not reproduce, distribute, modify or use any of our intellectual property without our prior written permission.

7. User Conduct

You agree not to use our website for any unlawful purpose, not to interfere with website functions, transmit viruses, or attempt to gain unauthorised access to our systems.

8. Limitation of Liability

Loorun shall not be liable for any indirect, incidental, consequential damages arising out of your use or inability to use our website or products, to the maximum extent permitted by French consumer law.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of France.

10. Changes to Terms of Service

We reserve the right to update these Terms of Service at any time. When revisions are made, we will update the "Last Updated" date at the top of this page. Continued use of our website after updates means you accept the revised terms.

Contact Information

Brand Name: Loorun

Website: www.loorun.com

Email: hello@loorun.com

Phone: +33 48981400

Business Address: 6 Rue Marguerite Burguet, 87500 Saint-Yrieix-la-Perche, France

Support Hours: Monday – Saturday: 9:00 AM – 5:00 PM (CET) Sunday: Closed

We aim to respond to customer inquiries within 24-48 business hours.